frequently asked questions

VENUE HIRE

What types of events can I host at your venue?

Our venue is versatile and suitable for a variety of events, including concerts, brand experiences, events, conferences and more. Feel free to reach out to discuss your specific event needs.

GETTING HERE

Is parking available at the venue?

Fållan does not have guest parking at the venue, but there are several public parking lots in the area of Slakthusområdet.

What is your bag policy?

Following the regulations for public events and concerts, bags are not allowed into larger ticketed events or concerts at Fållan.

For further information, visit the Swedish police website or contact us at at hello@fallan.nu for questions in regards to specific events. 

LOST PROPERTY

Lost Property Requests

If you have lost something at Fållan, email lostandfound@fallan.nu with a detailed description of your lost item.

We receive many lost property requests, so your patience is appreciated. Items are reviewed in the order they were received, and we will get back to you on weekdays, Monday to Friday.


Fållan keep lost and found items for a maximum of three weeks. After this period, they are passed on to local charity shops. Valuable items may be held for a longer period. Items such as passports, IDs and mobile phones are securely disposed of if not collected within the stated time frame of three weeks.

Please note we are not responsible for any personal items lost on site.

How do I get to Fållan?

Fållan is a 4 minute walk from Globen’s station (Subway and Tvärbana). 

Street address: Stora skorstensgatan 4, 121 62 Johanneshov.

What are Fållans opening hours?

Fållan's opening hours vary depending on what’s on. Opening hours and general information for specific dates can be found under What’s On or at Fållan's socials. 

Can’t find what you’re looking for? Email us at hello@fallan.nu

What are the rental rates for your venue?

Rental rates vary depending on the type of event, duration, and specific requirements. Please contact us directly for a personalized quote tailored to your event.

VENUE HIRE

How do I inquire about renting Fållan for an event?

You can submit a rental inquiry through our website by filling out the contact form on the "Hire" page. Alternatively, you can email us at bookings@fallan.nu

VENUE HIRE

Can I arrange a private viewing of the venue before making a reservation?

Email us at bookings@fallan.nu to arrange a time for you to visit and discuss your event’s needs.

Does Fållan have a cloakroom?

Fållan’s cloakroom is open during most of our opening hours where you’ll be able to check in your belongings.

What time does the concert start / end tonight?

The start and end-times vary depending on the gig. Check with the concert’s promoter for any updates on timings for the night.

Do you serve food at Fållan?

Fållan has a rotating roster of local, delicious street food. You can always find hot food at Fållan. If you have any specific food allergies or queries in regards to the food at Fållan, please contact hello@fallan.nu.

Can I smoke at Fållan?

Smoking is only allowed in designated areas according to Swedish laws.

Can I pay with cash / card at the venue?

Fållan is a cashless venue, our bars and food traders only accept card and contactless payment methods.

TICKETS

How can I purchase tickets to gigs at Fållan?

You’ll find tickets to our upcoming events under What’s On. Please be aware of scammers trying to sell tickets to sold out events. Fållan does not take responsibility for tickets purchased from agents or other sources.

The gig got canceled - will I get a refund?

In the event of a show being canceled, refunds will be in accordance with the promoter’s T&Cs at their discretion – you will need to contact them and/or your ticket agent.

ACCESSIBILITY

Is Fållan accessibility friendly?

Fållan is dedicated to being inclusive and accessible, giving a memorable experience to everyone who visits our venue. If you’re attending a ticketed event at Fållan, contact the ticket distributor to book accessibility tickets or tickets for support workers / personal assistants. 

The exact amount of accessibility seats depends on the design of the event and its total audience capacity. For further information or questions, don’t hesitate to contact us: hello@fallan.nu

Please be advised that the lighting at Fållan can be dangerous to people with epilepsy or a history of seizures. Fållan is not liable for any harm or distress this may cause.

CONDITIONS OF ENTRY

What are your conditions of entry?

* Identification is required upon entry. If you do not have a valid identification on you, you may be denied entry. 

* When entering Fållan, you agree to be searched upon arrival. If you do not consent to a search, you will be denied entry.

What is the age limit at Fållan?

* CLUB NIGHTS: are usually 20+ or 23+ unless otherwise is specified in the event’s info.

* CONCERTS: are generally 18+. If a concert is All Ages (13+) it will be specified at the What’s On page. 

-> Remember to always bring valid ID.

What can’t I bring in to the venue?

* Trafficking and possession of weapons or drugs is strictly prohibited. The person in question will be reported to the police and any weapons or drugs found will be confiscated.

* It is strictly forbidden to bring any liquids into the venue. Empty water bottles are ok. 

* Some concerts does not allow professional cameras & recording equipment, umbrellas and other case specific items. Please check your ticket confirmation email for event specific information.

LOCAL RESIDENTS

I live nearby, how can I get in touch with someone at Fållan during opening hours?

We have a staffed phone line during events.

We ask that you send a text first and we will get back to you as quickly as possible. Phone number: 0739684999

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